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Macbook Pro Won’t Turn On but Is Charging

Author: jack
Published:May 1, 2023
9 mins 38 secs

Macbook Pro won’t turn on but is charging can be a common problem with a variety of potential causes. Thankfully, there are several solutions you can try to get your device up and running again.

One possibility is a faulty power cable. If the cable is damaged or not functioning properly, it can prevent your MacBook from turning on even when it’s connected to a power source. Another potential culprit is a dead battery. If your MacBook’s battery is completely drained, it may need to charge for a period of time before it can turn on again.

Macbook Pro Won’t Turn On but Is Charging

If your MacBook Pro is not turning on, but the charging light is on, the first thing you need to check is the power source. In this section, we’ll go over how to inspect the power cable and check the power outlet.

Inspecting the Power Cable

The power cable is the first point of contact between your MacBook Pro and the power source. If there is an issue with the power cable, it can cause your MacBook Pro to not turn on. Here are a few things you can do to inspect the power cable:

  • Check for any visible damage or fraying on the cable.
  • Make sure the cable is properly plugged into the power adapter and your MacBook Pro.
  • Try using a different power cable to see if the issue is with the cable itself.

Checking the Power Outlet

If the power cable seems to be in good condition, the next thing you need to check is the power outlet. Here’s how you can do that:

  • Try plugging your MacBook Pro into a different power outlet to see if the issue is with the outlet itself.
  • Make sure the power outlet is functioning properly by plugging in another device, like a lamp or phone charger.

If you’ve tried these steps and your MacBook Pro still won’t turn on, there may be a deeper issue at play. It’s best to take your MacBook Pro to a certified technician for further diagnosis and repair.

Resetting the SMC

The SMC is responsible for managing power-related functions on your Mac, including battery management, thermal management, and more. Here’s how to reset the SMC on your MacBook Pro:

  1. Shut down your MacBook Pro by clicking the Apple icon in the top-right corner and selecting Shut Down.
  2. Connect your MacBook Pro to a power source using the MagSafe power adapter.
  3. On the built-in keyboard, press and hold the Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on your MacBook Pro.

If your MacBook Pro still won’t turn on after resetting the SMC, try the following troubleshooting steps:

  • Check the battery status: If your MacBook Pro doesn’t turn on, there’s a chance that your battery is dead. To check the battery status, turn on your MacBook Pro while the charging cable is connected.
  • Try an NVRAM reset: Press and release the power button, count to five, then press and hold the power button for a count of 10. Release the power button. Wait at least 30 seconds. Then press and release the power button again to turn on your MacBook Pro.
  • Contact Apple Support: If none of the above steps work, it’s best to contact Apple Support for further assistance. They can help diagnose the issue and suggest further troubleshooting steps or repair options.

In summary, resetting the SMC can help resolve the issue of your MacBook Pro not turning on but charging. If the issue persists, try other troubleshooting steps or contact Apple Support for further assistance.

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Booting in Safe Mode

If your MacBook Pro is not starting up properly, one solution you can try is booting it in Safe Mode. Safe Mode is a diagnostic mode that starts up your MacBook with only the essential software and drivers necessary for it to function. This can help you troubleshoot and identify any issues that may be preventing your MacBook from starting up normally.

To boot your MacBook Pro in Safe Mode, follow these steps:

  1. Press and hold the power button until the “Loading startup options” message appears.
  2. Select the volume you want to start up from.
  3. Press and hold the Shift key, then click “Continue in Safe Mode.”
  4. Release the Shift key when you see the login window.

When your MacBook Pro starts up in Safe Mode, you will notice several changes. For example, the login screen will have “Safe Boot” in the menu bar. Additionally, some features may be disabled or limited while in Safe Mode. For example, you may not be able to use certain third-party peripherals or access the internet.

While in Safe Mode, you can perform various tasks to troubleshoot your MacBook Pro. For example, you can run a virus scan, update your operating system and software, and check your disk for errors. Once you have identified and resolved any issues, you can restart your MacBook Pro normally.

It’s important to note that Safe Mode is not a permanent solution to a MacBook Pro that won’t turn on. If you continue to experience issues, it may be necessary to seek professional assistance or consider replacing your MacBook Pro.

Running Apple Diagnostics

If your MacBook Pro won’t start up, running Apple Diagnostics can help identify the root cause of the problem. Here are the steps to follow:

  1. Connect your MacBook Pro to a power source.
  2. Press the power button to turn on your MacBook Pro.
  3. Immediately press and hold the D key on your keyboard until the Apple Diagnostics screen appears.
  4. Follow the on-screen instructions to run the diagnostic tests.

Apple Diagnostics will test your MacBook Pro’s hardware components, including the battery, logic board, and memory. The diagnostic tests can take anywhere from a few minutes to an hour to complete, depending on the hardware configuration of your MacBook Pro.

If Apple Diagnostics detects any hardware issues, it will display an error code and a brief description of the problem. You can use the error code to look up more information on Apple’s support website or contact Apple Support for assistance.

Note that Apple Diagnostics is only available on Macs with Apple silicon. If you have an older MacBook Pro with an Intel processor, you can use Apple Hardware Test instead. To run Apple Hardware Test, restart your MacBook Pro and immediately press and hold the D key until the Apple Hardware Test screen appears. Follow the on-screen instructions to run the diagnostic tests.

Checking the Battery

If your MacBook Pro won’t switch on but is charging, you might have a battery issue. Here are some steps to check the battery status and troubleshoot the problem.

Inspecting the Battery Health

To check the battery health, turn on your MacBook Pro while the charging cable is connected. If it turns on in charging mode, the battery has an issue. Your battery may be entirely depleted if you last used your MacBook long ago. In this case, give it at least 5-6 hours of charge.

If you cannot charge the battery at all, probably, it’s the time to change the battery. You can check the battery health by following these steps:

  1. Click on the Apple icon in the top left corner of your screen.
  2. Click on “About This Mac.”
  3. Click on “System Report.”
  4. Click on “Power” in the left-hand menu.
  5. Check the “Health Information” section to see the battery’s condition.

If the battery health is poor, you might need to replace your battery. Contact Apple Support or an authorized service provider to get your battery replaced.

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Resetting the Battery

If your MacBook Pro is not turning on, you can try resetting the battery. Here’s how to do it:

  1. Disconnect the charging cable from your MacBook Pro.
  2. Press and hold the power button for 10 seconds.
  3. Release the power button.
  4. Reconnect the charging cable to your MacBook Pro.
  5. Wait for a few seconds and try turning on your MacBook Pro.

If your MacBook Pro still won’t turn on, you might have a hardware issue. Contact Apple Support or an authorized service provider to get your MacBook Pro repaired.

Contacting Apple Support

If you have tried all the troubleshooting steps and your MacBook Pro still won’t turn on, it’s time to contact Apple Support. Here are a few ways to reach out to them:

  • Phone Support: You can call Apple Support at the phone number for your country or region. The representative will guide you through the troubleshooting process and provide you with the necessary steps to resolve the issue. Keep in mind that you may have to wait on hold for a while, especially during peak hours.
  • Chat Support: Apple also offers chat support for MacBook Pro users. You can chat with a representative online and explain your issue. They will provide you with the necessary steps to resolve the issue. This option is convenient if you don’t have time to wait on hold for phone support.
  • Genius Bar Appointment: If you prefer a face-to-face interaction, you can schedule a Genius Bar appointment at an Apple Store near you. A certified technician will diagnose the issue and provide you with a solution. Keep in mind that you may have to wait a few days for an appointment, depending on the availability.

When you contact Apple Support, make sure you have your MacBook Pro’s serial number and purchase date handy. This information will help the representative diagnose the issue quickly and efficiently. Also, be prepared to follow the troubleshooting steps provided by the representative. They may ask you to perform some steps that you have already tried, but it’s important to follow their instructions to ensure that the issue is resolved.

In conclusion, contacting Apple Support is the best option if your MacBook Pro won’t switch on but is charging. They have the necessary expertise to diagnose and resolve the issue quickly and efficiently.

Key Points

If you’re experiencing issues with your MacBook Pro not turning on but is charging, there are a few key points to keep in mind. Below, we’ve summarized the key takeaways from the article to help you troubleshoot your MacBook Pro.

  • Check your battery: If your MacBook Pro doesn’t turn on, there’s a high chance your battery is dead. To check the battery status, turn on your MacBook Pro while the charging cable is connected. If the battery is the issue, you may need to replace it.
  • Unplug accessories: One or more accessories or their cables could be causing the issue. Try unplugging all accessories, including external hard drives and USB devices, and then turning on your MacBook Pro.
  • Try a different power cable: If your MacBook Pro is plugged in and doesn’t turn on, the power cable may be faulty. Swap it with a known working cable to help pinpoint the problem.
  • Charge the battery: If you run your MacBook Pro on battery power, the battery may be dead. Plug in the laptop and wait at least 10 minutes while the battery charges before starting the MacBook on battery power.
  • Try a forced restart: Press and hold the power button on your MacBook Pro for about 10 seconds. Then press and release the power button normally. This may help restart your MacBook Pro.

By keeping these key points in mind, you’ll be better equipped to troubleshoot your MacBook Pro if it won’t turn on but is charging. Remember to always check your battery, unplug accessories, try a different power cable, charge the battery, and try a forced restart.